Isupport365.blogspot.com provides computer support via phone and remote access for home and small business users globally. We provide live 24/7 support for the technologies you use everyday.
Isupport365.blogspot.com365.com removes the frustration of waiting over 30 minutes to connect to a human being or downloading some cure-all piece of software that often makes the situation worse.
Isupport365.blogspot.com365.com is a new kind of support experience.
I am Isupport365.blogspot.com from Isupport365.blogspot.com365.com Some people know me as the Isupport365.blogspot.com support. Either way, I am the Support who represents support,the best computer support available. Anywhere.
ANNUAL UNLIMITED
Isupport365.blogspot.com provides live computer support on the phone and via remote repair, at an incredible price.
For a low annual fee of $89.99, Isupport365.blogspot.com subscribers get unlimited access to the highest quality computer support. Resolution rates provided by Microsoft Certified technical support specialists are among the highest in the industry.
Call us anytime. 1641 262 0819
Unlimited access for one flat rate. Live computer support, 24 hours a day, seven days a week.
Fast response.
Average time to connect to a Microsoft Certified technician is less than 60 seconds.
Customer satisfaction.
Amongst the highest published industry benchmark; customer satisfaction (93%) and resolution percentage (84%).
Personalized.
Recommendations personalized based on computer configuration and your history of usage.
Setup install
Windows Vista
Troubleshoot
Windows Support
Internet Support
Software Support
PC Security
Virus Removal
Spyware Removal
Optimize
PC Health Check Quick Fix
TECHNOLOGIES SUPPORTED
We provide live 24/7 support for the technologies you use everyday.Click here for a detailed list.
Windows Operating Systems
Software Applications
Antivirus/antispyware
Hardware
Networking Devices
Peripherals
OPERATING SYSTEMS
Supported Operating Systems:
Windows Vista (all editions)
Windows XP Home
Windows Millennium
Windows 2000 Professional
Windows 98 Second Edition
Windows 98 First Edition
Windows XP Professional
Support Provided for:
System requirements for installation
Reinstallation
Upgrades
Troubleshooting
Performance optimization
SOFTWARE
Supported Software:
Microsoft Office
Microsoft Word
Microsoft Encarta
Microsoft Excel
Microsoft Power Point
Microsoft Access
Microsoft Outlook
Microsoft Outlook Express
Microsoft Visio
Microsoft NetMeeting
Microsoft Media Player
Microsoft Works
Microsoft Internet Explorer
Adobe Acrobat Reader
Eudora Mail
Macromedia Shockwave Player
Macromedia Flash Player
Netscape Communicator
Nero Burning
RealPlayer
Roxio Easy CD/DVD Creator
Symantec WinFax Pro
Support Provided for:
System requirements for installation
Reinstallation and standard set-up
Basic configuration and Functionality
Troubleshooting
Supported Anti-Virus software:
eTrust EZ Antivirus
Symantec Norton Antivirus
McAfee VirusScan
Grisoft AVG Professional Single Edition
Trend Micro PC-Cillin
Support Provided for:
Reinstallation/Un-installing
Standard Upgrade
Running a Virus scan
Removal of threats found, subject to having access to the said files and the capabilities of
antivirus software
Supported Anti-Spyware software:
eTrust PestPatrol
Ad-Aware
Spybot
Support Provided for:
Reinstallation/Un-installing
standard Upgrade
Running a Spyware scan
Removal of threats found, subject to having access to the said files and the capabilities of
anti-spyware software
HARDWARE
Supported Hardware
Desktop PCs
Laptops
Video Cards
Sound Cards
Ethernet Cards
Internal CD/DVD Readers
Internal CD/DVD Writers
Internal IDE Hard Drives
Support Provided for:
Basic installation
Standard System setup
Peripheral reinstallation
Standard Peripheral setup
Troubleshooting
Basic functionality
Supported Networking Devices:
Dial –up modems
DSL/cable modem connectivity
Ethernet cards and adapter
10/100 mbps
Wireless network components
802.11x (Wi-Fi), connectivity only
Support Provided for:
Reinstallation and standard set-up
Basic configuration to setup a workgroup based network
Wireless device lights turn on
Verify network connectivity
PERIPHERALS
External CD/DVD ROM
External CD/DVD Writer
Zip Drives
Printers
Scanners
Multifunctional Printers
Speakers
Support Provided for:
Verifying Installation
Standard configuration and setup
Troubleshooting
Basic functionality
Note:
* The troubleshooting services exclude any physical configuration and repair
of hardware.
* Support will be limited for products registered at the time of subscription.
Products added after the registration date are not included in the support
* Microsoft Windows, Internet Explorer and other Microsoft products
referenced herein are either trademarks or registered trademarks of
Microsoft Corporation.
* Netscape products referenced herein are registered trademarks of
Netscape Communications Corporation in the U.S. and other countries.
* All other trademarks are the property of their respective owners.
PAY PER INCIDENT
Services Plans Price Register
Set-up & Install - Windows Vista
Supported Vista Versions Scope of Service
Ultimate Windows Vista Install / Uninstall
Home Premium Upgrade from existing compatible operating system
Home Basic Windows Firewall configuration and Updates
Business Scheduling windows defender Scan and update
Enterprise Creating user accounts
Installation of Hardware Drivers
Only $24.99
Our Money Back Guarantee is simple. If we do not solve
your problem, we will refund the service fee. No questions asked.
Try us now...more
Call Us Anytime:
1641 262 0819
Additional Terms
Troubleshoot - Windows
Supported Operating Systems Scope of Service
Windows Vista (All versions) Troubleshoot and fix problems with Windows Operating
System
Windows XP Professional The problems could range from simple errors to blue
screen and system freezing. This service is designed to remove startup errors, device conflicts &
resolve other windows errors.
Our technicians will perform diagnostics, identify and resolve the problem.
Isupport365.blogspot.com will help reinstall and repair windows operating system as well install critical
patches.
Windows XP Home
Windows Millennium
Windows 2000 Professional
Windows 98 Second Edition
Windows 98 First Edition
Only $24.99
Our Money Back Guarantee is simple. If we do not solve
your problem, we will refund the service fee. No questions asked.
Try us now...more
Call Us Anytime:
1641 262 0819
Additional Terms
Troubleshoot - Internet
Troubleshoot and fix your Internet connectivity problems including: Scope of Service
Unable to connect Diagnostics of faulty Internet connection
Slow Internet Re-Install & Configure Hardware/Software for existing Internet
connection
Browsing Errors Repair and configure browser settings
Email:Outlook and Eudora mail Security updates and firewall
Fix email issues with Outlook, Outlook Express and Eudora mail
Only $24.99
Our Money Back Guarantee is simple. If we do not solve
your problem, we will refund the service fee. No questions asked.
Try us now...more
Call Us Anytime:
1641 262 0819
Additional Terms
Troubleshoot - Software
Troubleshoot and fix problems with software applications. Scope of Service
Microsoft Office Diagnosis, identifying the problem and providing a fix
for basic 'software errors'
Microsoft Visio Resolving errors while installing or using a software
Adobe Acrobat Reader Comprehensive support for 'everyday use' software
applications.
RealPlayer and more...
Only $24.99
Our Money Back Guarantee is simple. If we do not solve
your problem, we will refund the service fee. No questions asked.
Try us now...more
Call Us Anytime:
1641 262 0819
Additional Terms
PC Security - Virus Removal
Remove viruses and worms from your computer. Protect your self against aggressive and malicious attacks.
Supported Anti-Virus Scope of Service
Norton Confirm valid subscription to antivirus application
McAfee Perform security audit
Trend Micro PC-Cillin Scan computer and quarantine viruses
AVG Set-up & configure Anti-Virus to protect your computer
eTrust Configure Firewall & Security settings for computer safety
Schedule automated tasks for virus detection and removal
Guide you through basic navigation feature for your Anti-virus
Only $24.99
Our Money Back Guarantee is simple. If we do not solve
your problem, we will refund the service fee. No questions asked.
Try us now...more
Call Us Anytime:
1641 262 0819
Additional Terms
PC Security - Spyware Removal
Scope of Service
Get rid of annoying pop-ups. Speed up your computer by eradicating malware, spyware,
adware and other unwanted files from your computer Removing annoying pop-ups & ads
Eradicating malware / adware/ spyware from computer
Detection of unwanted startup files making the computer sluggish
Schedule automated tasks for spyware detection and removal
Only $24.99
Our Money Back Guarantee is simple. If we do not solve
your problem, we will refund the service fee. No questions asked.
Try us now...more
Call Us Anytime:
1641 262 0819
Additional Terms
Optimize - PC Health Check
Scope of Service
PC Health Check is a comprehensive program that optimizes your computer's performance,
to enhance your productivity. Browser optimization
Free up hard drive space
Optimize PC speed
Backup Outlook emails, address book, favorites
Windows Firewall configuration
Schedule automated tasks like windows update, antivirus update and scan
Only $24.99
Our Money Back Guarantee is simple. If we do not solve
your problem, we will refund the service fee. No questions asked.
Try us now...more
Call Us Anytime:
1641 262 0819
Additional Terms
ADDITIONAL TERMS
* Support is available only after you purchase this plan
* Money Back Guarantee is valid for seven days after Isupport365.blogspot.com provides a resolution.
(Isupport365.blogspot.com will refund the service fee of $19.99 and the processing fee equivalent to $5 will be
non-refundable.)
* Support is limited to one computer only.
* Prerequisites:
o Registered version of any of the following Operating Systems installed on the computer:
Windows 98 / ME / 2000 Pro / XP / Vista
o Administrator Logon information i.e. Administrator Username and Password
o Working internet connection is required. (Broadband is preferred, however, dialup option is
available but results in slow remote support session)
o Any of the following Browsers installed on the system: IE, Netscape
o Any of the following Email client installed on the computer: Outlook Express, Outlook,
Eudora mail (optional)
o Any Anti-Virus/ Anti-Spyware installed on the computer (optional)
* The services of this plan exclude any physical configuration and repair of hardware. In case of
any pre-existing hardware malfunction or diagnostic failure of device, we recommend you to intimate the
respective manufacturer.
* This is a flat rate service. Isupport365.blogspot.com will charge additionally for services that are not
defined in the scope of this plan.
MONEY BACK GUARANTEE
Our money back guarantee is simple. If we do not solve your problem, we will refund the service fee. No
questions asked.
Money-Back Guarantee is valid for seven days from the time the problem is resolved.
Money back guarantee is applicable, when Isupport365.blogspot.com has attempted all possible means for
resolution.
Isupport365.blogspot.com will refund the service fee of $19.99 for its $24.99 per incident service plans and
$7.99 in the case of a quick fix service plan for $9.99. The processing fee equivalent to $5.00 and
$2.00, respectively will be non-refundable.
Refund for the service will be made on the credit card used for purchasing the plan. Please allow 3-5
days for refunds to be processed. The refund will reflect in your next credit card statement.
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TERMS & CONDITIONS
TERMS AND CONDITIONS
LAST UPDATED: APRIL 9, 2007
THESE TERMS AND CONDITIONS ("TERMS AND CONDITIONS") STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF
Isupport365.blogspot.com'S COMPUTER SUPPORT SERVICE AND YOUR RELATIONSHIP WITH Isupport365.blogspot.com. YOU SHOULD READ
THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND INSTRUCTIONS PERTAINING TO YOUR AND OUR RIGHTS
AND OBLIGATIONS FOR THE Isupport365.blogspot.com SERVICE.
"AGREEMENT"
THESE TERMS AND CONDITIONS, TOGETHER WITH EACH ACCEPTED PLAN ORDER SUBMITTED BY YOU, ANY ADDITIONAL
TERMS MENTIONED FOR YOUR PLAN ORDER AND THE PRIVACY POLICY, STATE THE ENTIRE AGREEMENT BETWEEN YOU AND
Isupport365.blogspot.com (THE "AGREEMENT"). You must agree to the Terms and Conditions in order to be eligible to
use the Isupport365.blogspot.com Portal (defined below), or obtain Services (defined below). If you choose not to
submit a Plan Order, then the entire "Agreement" between you and Isupport365.blogspot.com consists of these Terms
and Conditions, Any additional terms mentioned for your plan order and the Privacy Policy.
DEFINITIONS
Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and are
incorporated by reference to these Terms and Conditions.
"YOU"
"You" means you individually, any person, including any employer that you are acting on behalf of.
"Isupport365.blogspot.com"
"Isupport365.blogspot.com" is the service mark of Isupport365.blogspot.com Technical Services (P) Ltd. All references to
Isupport365.blogspot.com refer to Isupport365.blogspot.com Technical Services (P) Ltd.
"SERVICES" AND "Isupport365.blogspot.com PORTAL"
All references to "Services" refer to any Isupport365.blogspot.com service plan that you enter into with
Isupport365.blogspot.com through use of the Isupport365.blogspot.com web portal located at www.Isupport365.blogspot.com.net (the
"Isupport365.blogspot.com Portal") or by calling the Isupport365.blogspot.com phone number mentioned on the web portal.
These Terms and Conditions govern all plans available through the Isupport365.blogspot.com Portal, and any use of
the Isupport365.blogspot.com Portal. In the event of any conflict these Terms and Conditions control any Plan
Order form that you submit requesting Services ("Plan Order").
"MATERIALS"
"Materials" means any web casts, download areas, white papers, press releases, datasheets, FAQs, product
information, quick reference guides, or other works of any kind that are made available to download from
the Isupport365.blogspot.com Portal are the proprietary and copyrighted work of Isupport365.blogspot.com and/or its
suppliers. The definition of "Materials" does not include the design or layout of the
Isupport365.blogspot.com.net Web site or any other Isupport365.blogspot.com owned, operated, licensed or controlled site.
"SOFTWARE"
"Software" means a computer program of any kind, whether owned by Isupport365.blogspot.com or a third party,
whether delivered via download, CD, other media, or other delivery method, including client and/or
network security software. Elements of the Software are protected under copyright, trade secret, unfair
competition, and other laws. Software includes both Isupport365.blogspot.com Software and Third Party Software.
SUBMISSION OF PLAN ORDERS; SERVICE PLANS
You may order Services by submitting Plan Orders through the Isupport365.blogspot.com Portal or by calling
Isupport365.blogspot.com. Once Isupport365.blogspot.com accepts the Plan Order submitted by you, then you will receive an
email from Isupport365.blogspot.com at the email address that you provide or have provided to Isupport365.blogspot.com as
part of the Registration Process for the Services. Isupport365.blogspot.com is not responsible for rendering
Services in connection with any Plan Order that it has not accepted. Upon acceptance by Isupport365.blogspot.com
of a Plan Order, you will have a Service Plan.
UNDERTAKING
Subject to the Terms and Conditions, and other terms specific to each Service Plan, Isupport365.blogspot.com will
address your query using commercially reasonable efforts in providing appropriate solutions under the
Services. In most cases, Isupport365.blogspot.com will attempt problem diagnosis and a solution over the
telephone, through chat, email or other means as it deems most appropriate under the circumstances. All
undertakings under Service Plans are subject to Isupport365.blogspot.com's Limited Warranty, which is set forth
below. For more information, please refer to online documentation or call us at 1641 262 0819 .
PAYMENT
Services against any Plan Order will be available once you have made payment for Services according to
the requirements of the corresponding Plan Order. Isupport365.blogspot.com has no obligation to render Services
under any Service Plan if the payments as required under any Plan Order have not been made.
PRIVACY POLICY
The Isupport365.blogspot.com Privacy Policy which is an integral part of these Terms and Conditions, is
incorporated here by reference. If you have not yet reviewed the Isupport365.blogspot.com Privacy Policy, then
please do so prior to agreeing to these Terms and Conditions. You agree that beyond the Personal
Information identified in the Privacy Policy, any information or data disclosed or sent to
Isupport365.blogspot.com over the telephone, electronically or otherwise, is not confidential or proprietary to
you.
PERSONAL AND NON-COMMERCIAL USE LIMITATION
Unless otherwise specified, the Services, Materials and Software are for your personal and
non-commercial use in addressing matters covered by your Service Plan. You may not modify, copy,
distribute, transmit, display, perform, reproduce, publish, license, create derivative works from,
transfer, or sell any information, software, products or services obtained from the Services, Materials,
or Software. Any Services, Materials, and Software are available only in connection with Services under
a valid Service Plan.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the Isupport365.blogspot.com Portal or any Services, you will not use the
Materials, Software or Services for any purpose that is unlawful or prohibited by these Terms and
Conditions. You may not use the Services, Materials, or Software in any manner that could damage,
disable, overburden, or impair any Isupport365.blogspot.com server, or the network(s) connected to any
Isupport365.blogspot.com server, or interfere with any other party's use and enjoyment of any of the
Isupport365.blogspot.com Portal, the Materials, Software or Services. You may not attempt to gain unauthorized
access to any Isupport365.blogspot.com Portal, the Materials, Software or Services, other accounts, computer
systems or networks connected to any Isupport365.blogspot.com server or to any of the Isupport365.blogspot.com Portal, the
Materials, Software or Services, through hacking, password mining or any other means. You may not obtain
or attempt to obtain any Isupport365.blogspot.com Portal, the Materials, Software or Services or information
through any means other than that specifically permitted to you under a Plan Order.
FAIR USAGE POLICY; SUSPENSION OR TERMINATION OF SUBSCRIPTION: Though Isupport365.blogspot.com has no limits on
the amount of telephone or online support requests a Subscription based plan user may make during the
subscription period, however, each Subscriber's use of the support services for the subscription based
plans are subject to Isupport365.blogspot.com's "fair use" policy. Under this policy, if at any time, in
Isupport365.blogspot.com's sole discretion, a subscription based plan user is found to be abusing the service by
exceeding the level of use reasonably expected from someone using a Subscription Plan for individual
use, then Isupport365.blogspot.com reserves the right to suspend or terminate Subscriber's Subscription Services.
In addition, Isupport365.blogspot.com reserves the right to suspend or terminate any Subscription Services of any
Subscriber that Isupport365.blogspot.com, in its sole discretion, determines are being used (a) fraudulently, (b)
by any person other than Subscriber, or (c) for any computer system other than a Registered System. User
may terminate the Service at any time by giving written or electronic notice to Isupport365.blogspot.com;
provided, however, that User will not be entitled to a refund of any fees prepaid by User for the
Service.
USE OF COMMUNICATIONS SERVICES
You agree to use the Communication Services only to post, send and receive messages and material that
are proper and, when applicable, related to the particular Communication Service. By way of example, and
not as a limitation, you agree that when using the Communication Services, you will not:
* Use the Communication Services in connection with surveys, contests, pyramid schemes, chain
letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).
* Defame abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of
privacy and publicity) of others.
* Publish post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene,
indecent or unlawful topic, name, material or information.
* Upload, or otherwise make available, files that contain images, photographs, service or other
material protected by intellectual property laws, including, by way of example, and not as limitation,
copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights
thereto or have received all necessary consent to do the same.
* Use any material or information, including images or photographs, which are made available through
the Materials in any manner that infringes any copyright, trademark, patent, trade secret, or other
proprietary right of any party.
* Upload files that contain viruses, Trojan horses, worms, time bombs, cancel bots, corrupted files,
or any other similar service or programs that may damage the operation of another's computer or property
of another.
* Advertise or offer to sell or buy any goods or services for any business purpose, unless such
Communication Services specifically allows such messages.
* Download any file posted by another user of a Communication Service that you know, or reasonably
should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.
* Falsify or delete any proprietary rights notices, such as author attributions, legal or other
proper notices or proprietary designations or labels of the origin or source of service or other
material contained in a file that is uploaded.
* Restrict or inhibit any other user from using and enjoying the Communication Services.
* Violate any code of conduct or other guidelines which may be applicable for any particular
Communication Service.
* Harvest or otherwise collect information about others, including e-mail addresses.
* Violate any applicable laws or regulations.
* Create a false identity for the purpose of misleading Isupport365.blogspot.com or others.
* Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any
directory of users of the Materials or other user or usage information or any portion thereof.
Isupport365.blogspot.com has no obligation to monitor the Communication Services. However, Isupport365.blogspot.com
reserves the right to review materials posted to the Communication Services and to remove any materials
in its sole discretion. Isupport365.blogspot.com reserves the right to terminate your access to any or all of the
Communication Services at any time, without notice, for any reason whatsoever.
Isupport365.blogspot.com reserves the right at all times to disclose any information as Isupport365.blogspot.com deems
necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit,
refuse to post or to remove any information or materials, in whole or in part, in Isupport365.blogspot.com' s
sole discretion.
Any materials uploaded to the Communication Services may be subject to posted limitations on usage,
reproduction and/or dissemination; you are responsible for adhering to such limitations if you download
the materials.
LINKING
You may not create hyperlinks to any portion of the Isupport365.blogspot.com Portal, nor any Materials or
Software posted therein.
INDEMNITY
You agree to indemnify, defend, and hold Isupport365.blogspot.com, its subsidiaries, affiliates, officers,
directors, employees, agents, licensors, consultants, suppliers, and any third-party Web site providers
harmless from and against all claims, demands, actions, liabilities, losses, expenses, damages, and
costs, including actual attorneys' fees, resulting from your violation of these terms and Conditions,
misuse or abuse of a Service, or your infringement, or infringement by any other user of your account,
of any intellectual property or other right of any person or entity. You will cooperate as fully as
reasonably required in Isupport365.blogspot.com's defense of any claim. Isupport365.blogspot.com reserves the right, at
its own expense, to assume the exclusive defense and control of any matter otherwise subject to
indemnification by you and you shall not in any event settle any matter without the written consent of
Isupport365.blogspot.com. You agree immediately to notify Isupport365.blogspot.com of any unauthorized use of your account
or any other breach of security known to you.
GUESTS; LIMITED LICENSE TO USE OF Isupport365.blogspot.com PORTAL
If you are not currently subscribed for a Service under a valid Plan Order, then you are regarded as a
"Guest". Usage of the Isupport365.blogspot.com Portal by current Isupport365.blogspot.com customers outside of the scope
of a Service specified under an applicable Plan Order is also treated as a "Guest".
As a Guest you may use the Isupport365.blogspot.com Portal and Materials (defined below) specifically designated
as available to guests on the Isupport365.blogspot.com Portal for the limited purposes of (a) deciding whether to
subscribe to the Services provided by Isupport365.blogspot.com, (b) registering with Isupport365.blogspot.com and
submitting Plan Orders only. The foregoing license grant is a non-exclusive revocable license.
COMMUNICATIONS SERVICES
Isupport365.blogspot.com may provide you with the use of e-mail services, addresses, bulletin board services,
instant messaging services, chat areas, news groups, forums, communities, personal web pages, calendars,
file cabinets and/or other message or communication facilities designed to enable you to communicate
with Isupport365.blogspot.com's employees and others as appropriate to your Service under a Plan Order (each a
"Communication Service" and collectively "Communication Services"). Communications Services shall only
be used under an accepted Plan Order, and not for any other purpose.
LIMITED LICENSES TO USE THE Isupport365.blogspot.com PORTAL, MATERIALS AND SOFTWARE
As permitted through a Service, you may use Materials and Software (as defined below) posted on the
Isupport365.blogspot.com Portal, or made available in connection with a Plan Order which may be available for
additional purposes and or subject to additional restrictions.
GENERAL LICENSE RESTRICTIONS
Any other use of the Isupport365.blogspot.com Portal, Services, Materials or Software, other than as explicity
permitted by Isupport365.blogspot.com is prohibited. Rights to execute, copy, modify, display, transmit,
distribute, manufacture, use, sale are all reserved to Isupport365.blogspot.com and its suppliers. Reverse
tecnicianing and decompilation of the Software is strictly prohibited.
USER RESPONSIBILITY
In connection with obtaining Services, you agree that you will:
* Cooperate with the Isupport365.blogspot.com Technician: We will use commercially reasonable efforts to
provide the support to you. Our experience shows that most issues can be corrected as a result of close
cooperation between you and the technician. Please listen carefully to the technician and follow the
technician's instructions. You must confirm that the following conditions are true:
o The situation giving rise to the question is, reproducible on a single system, i.e., one
central processing unit with its workstations and other peripherals;
o You must have knowledge regarding the hardware system, any software involved, and in the
facts and circumstances surrounding the incident;
o The full system, including software and hardware, is available to you and accessible by you
without limit during any telephone discussions with Isupport365.blogspot.com support personnel.
* Software/Data Backup: You understand and agree that Isupport365.blogspot.com shall under no circumstance be
responsible for any lost or corrupted software or data. Isupport365.blogspot.com strongly recommends that you at
all times maintain a complete data backup and disaster recovery plan.
* Account, Password, and Security: For you to submit a Plan Order, you must complete the
Registration Process by providing us with current, complete and accurate information as prompted by and
required under the applicable Registration Form. You also will choose a password and a user name. You
are solely and entirely responsible for maintaining the confidentiality of your password and account.
Furthermore, you are solely and entirely responsible for any and all activities that occur under your
account. You agree to notify Isupport365.blogspot.com immediately of any unauthorized use of your account or any
other breach of security. Isupport365.blogspot.com will not be liable for any loss that you may incur as a result
of someone else using your password or account, either with or without your knowledge. However, you
could be held liable for losses incurred by Isupport365.blogspot.com or another party due to someone else using
your account or password. You may not use anyone else's account at any time, without the permission of
the account holder.
AVAILABILITY OF SERVICES AND MATERIALS UNDER FORCE MAJUERE CIRCUMSTANCES
You hereby acknowledge that circumstances outside of Isupport365.blogspot.com's reasonable control (e.g., acts of
God, a large scale outbreak of a new computer virus, strikes, riots, wars, other military action, civil
disorder, acts of terrorism, fires, floods, vandalism, sabotage, acts of third parties, or the like) may
cause significant delays in Isupport365.blogspot.com's ability to schedule a support session. You hereby release
Isupport365.blogspot.com from any and all liability, and agree that Isupport365.blogspot.com shall not be liable to you or
any third party for any direct or indirect damages whatsoever, resulting from such delays.
Isupport365.blogspot.com or its suppliers may, at any time, without notice or liability, restrict the use of the
Service or limit its time of availability in order to perform maintenance activities and to maintain
session control.
EXCLUSIONS FROM "SERVICES"
"Services" shall not include the following:
* any item or activity not covered by the terms of a Plan Order;
* service beyond the duration limitations identified in your Plan Order;
* problem diagnosis and support that may not be completed because of a problem with your computer or
other equipment, or their configuration that is beyond our control;
* Software, including the operating system and software added to the registered hardware products
which are out of scope for the Service Plan;
* Problems that may and do result from:
o External causes such as accident, abuse, misuse, or problems with electrical power;
o Usage that is not in accordance with product instructions provided by manufacture;
o Failure to follow the product instructions provided by manufacture or failure to perform
preventive maintenance; or
o Problems caused by using accessories, parts, or components not compatible with the product.
o Non Compliance with the Isupport365.blogspot.com technician instructions for resolving the query.
NOTICE SPECIFIC TO MATERIALS AND SOFTWARE AVAILABLE ON THE Isupport365.blogspot.com PORTAL, OR THROUGH A SERVICE
For your convenience, Isupport365.blogspot.com may make available Materials or Software (as each term is defined
below) for use and/or download, whether as a part of a Service, or in promotion of the Services. Use of
any Materials and any Software is governed by the more stringent of (a) the terms of the end user
license agreement ("EULA"), if any, which accompanies the specific Materials and Software, or (b) if
there is no EULA, these Terms and Conditions.
The Materials and Software are made available for download solely for use by you according to (a) the
EULA, and (b) the Plan Order. Any reproduction or redistribution of the service not in accordance with
the EULA is expressly prohibited by law, and may result in severe civil and criminal penalties.
Violators will be prosecuted to the maximum extent possible.
No logo, graphic, sound or image from any Isupport365.blogspot.com Web site may be copied or retransmitted unless
expressly permitted by Isupport365.blogspot.com.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE MATERIALS OR SOFTWARE TO ANY OTHER SERVER
OR LOCATION FOR FURTHER REPRODUCTION, REDISTRIBUTION OR ANY OTHER PURPOSE IS EXPRESSLY PROHIBITED,
UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE EULA ACCOMPANYING SUCH MATERIAL
OR SOFTWARE.
END USER LICENSE AGREEMENTS (EULA) - GENERALLY
In connection with our Service, we may provide to you, the use of certain software which is owned by
Isupport365.blogspot.com or its third party licensors, and suppliers. We as well as the third party licensors
reserve the right to update or change the Software from time to time and you agree to cooperate in
performing such steps as may be necessary to install any updates or upgrades to the Software. You may
use the Software only as part of, or for use with, the Service in accordance with the Service Plan and
for no other purpose.
The Software may be accompanied by a EULA from Isupport365.blogspot.com or a third party. Your use of the
Software is governed by the terms of that license agreement and by this Agreement, where applicable. You
may not install or use any Software that is accompanied by or includes a EULA unless you first agree to
the terms and conditions of the EULA.
EULA FOR Isupport365.blogspot.com SOFTWARE
With regard to any Software made available to you by Isupport365.blogspot.com through the Isupport365.blogspot.com Portal
for which your acceptance of a separate license agreement is not required ("Isupport365.blogspot.com Software"),
you are hereby granted a revocable, non-exclusive, non-transferable license by Isupport365.blogspot.com to use
the Isupport365.blogspot.com Software (and any corrections, updates and upgrades). In accordance with and as
required under the Service Plan you shall not make any copies of the Isupport365.blogspot.com Software. You agree
that the Isupport365.blogspot.com Software is the confidential and proprietary information of Isupport365.blogspot.com or
its third party licensors, providers or suppliers, and which you shall not disclose to others or use
except as expressly permitted herein. You may not de-compile, reverse technician, disassemble, attempt
to discover any source code or underlying ideas or algorithms of the Isupport365.blogspot.com Software, or
otherwise reduce the Isupport365.blogspot.com Software to a human readable form, modify, rent, lease, loan, use
for timesharing or service bureau purposes, reproduce, sublicense or distribute copies of the Software,
or otherwise transfer the Isupport365.blogspot.com Software to any third party. You may not remove or alter any
trademark, trade name, copyright or other proprietary notices, legends, symbols, or labels appearing on
or in copies of the Software. You are not granted any title or rights of ownership in the
Isupport365.blogspot.com Software. You acknowledge that this license is not a sale of intellectual property and
that Isupport365.blogspot.com or its third party licensors, providers or suppliers continue to own all right,
title and interest, including but not limited to all copyright, patent, trademark, trade secret, and
moral rights, to the Isupport365.blogspot.com Software and related documentation, as well as any corrections,
updates and upgrades. The Isupport365.blogspot.com Software may be used in the United States only, and any export
of the Isupport365.blogspot.com Software is strictly prohibited.
THIRD PARTY SOFTWARE
As part of the Services, Isupport365.blogspot.com may suggest that you acquire, install and use certain third
party software ("Third Party Software"). Third Party Software is licensed to you by the respective
owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth by
such owners or licensees before installing Third Party Software, whether Isupport365.blogspot.com assists you in
the acquisition, installation, and/or use of Third Party Software. Isupport365.blogspot.com has no rights to the
Third Party Software and does not license Third Party Software to you or make any representation or
warranty regarding the Third Party Software.
Your license to the Isupport365.blogspot.com Software shall remain in full force and effect unless and until
terminated by Isupport365.blogspot.com, its third party licensors, providers or suppliers, or until your Service
Plan is terminated as provided by your Plan Order and these Terms and Conditions. Upon termination of
your Service Plan for any reason, you must cease all use of the Service Plan and the Isupport365.blogspot.com
Software and immediately delete the Isupport365.blogspot.com Software from your computer.
To the extent that we provide technical assistance and support for Third Party Software or equipment,
you must ensure that you comply with the terms and conditions under which you licensed such Third Party
Software or purchased such equipment. We make no warranty that we are an authorized service provider for
Third Party Software or for any equipment; it is your sole responsibility to determine if you require
additional rights for us to provide such support, and if so, to acquire such rights. You acknowledge
that support of Third Party Software or equipment by an unauthorized service provider may void any
warranty made by the supplier of such Third Party Software or equipment.
THIRD PARTY AGREEMENTS
As part of the Services, Isupport365.blogspot.com may suggest certain third party services to you. If you choose
to subscribe to or otherwise use any third party services, your use of any such services is subject to
the terms of service of such third party service provider. You agree to comply with such provider's
terms of service and that the third party provider is solely responsible for delivery of its service(s)
to you and your use of them. Third party services include, but are not limited to technical support,
portal, training, music, gaming and storage services that Isupport365.blogspot.com may elect to make available
from time to time. Violation of such third party provider's terms of service may, in Isupport365.blogspot.com's
sole discretion, result in the termination of your customer account and use of service.
LIMITED SERVICE WARRANTY
Isupport365.blogspot.com DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED AS TO THE SERVICES, THE MATERIALS AND THE
SOFTWARE WHETHER IN THE NATURE OF MERTCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. IN
THE EVENT THAT YOU ARE NOT SATISFIED WITH THE SERVICES, YOUR SOLE REMEDY IS TO (A) ALLOW Isupport365.blogspot.com
TO REPERFORM THE SERVICES SUBJECT TO DISPUTE, (B) RE-DOWNLOAD AND REINSTALL THE SOFTWARE.
SOME OF THE Isupport365.blogspot.com SERVICE PLANS COME WITH A 7- DAY LIMITED SERVICE WARRANTY AS PROVIDED IN
ONLINE DOCUMENTATION FOR THOSE SPECIFIC PLANS. THIS 7- DAY LIMITED SERVICE WARRANTY IS SUBJECT TO
FULFILLMENT OF THE TERMS FOR THE SPECIFIC SERVICE PLAN WHICH IS IN ADDITION TO THE TERMS AND CONDITIONS
IN THIS DOCUMENT
Isupport365.blogspot.com AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE
INFORMATION CONTAINED IN THE SERVICES, MATERIALS OR THE SOFTWARE FOR ANY PURPOSE WHATSOEVER. ALL
MATERIALS AND SOFTWARE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND WHATSOEVER. Isupport365.blogspot.com
AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS
INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR
STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
THE MATERIALS COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY
ADDED TO THE INFORMATION HEREIN. Isupport365.blogspot.com AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS
AND/OR CHANGES IN THE MATERIALS AND/OR THE SOFTWARE DESCRIBED HEREIN AT ANY TIME.
IN NO EVENT SHALL Isupport365.blogspot.com AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN
AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE
OR PERFORMANCE OF SERVICES, MATERIALS OR SOFTWARE, FAILURE TO PROVIDE THE SAME, OR INFORMATION AVAILABLE
IN THE MATERIALS.
LIMITATION OF LIABILITY
Notwithstanding anything to the contrary in no event shall Isupport365.blogspot.com be liable to you in excess of
the amounts actually paid by you to Isupport365.blogspot.com under the Plan Order that is the subject of the
dispute. .
LIMITATIONS ON ACTIONS
Any cause of action by you must be commenced within one (1) year after the cause of action arose or it
shall be forever waived and barred.
TERM AND TERMINATION
Isupport365.blogspot.com at its sole election may terminate or suspend your Service immediately without notice
if, in the sole discretion of Isupport365.blogspot.com: (a) you are in breach of any of the Terms and Conditions
(including but not limited to all policies regarding abuse and acceptable use of the Service) or any
license for Third Party Software; (b) your use of the Service is prohibited by law or is disruptive to,
adversely impacts or causes a malfunction to the Service, Isupport365.blogspot.com's network, or the use and
enjoyment of Isupport365.blogspot.com's other users; (c) Isupport365.blogspot.com receives an order from a court to
terminate the Service you are availing ; (d) if Isupport365.blogspot.com for any reason ceases to offer the
Service; (e) if you are no longer a Isupport365.blogspot.com customer, or (f) Isupport365.blogspot.com determines that you
are abusing the Service. Isupport365.blogspot.com, in its sole discretion, may refuse to accept your request for
the Service, renewal or re-subscription following a termination or suspension of your use of the
Service.
SEVERABILITY; WAIVER
If any provision of the Terms of Service be held invalid or unenforceable, that portion shall be
enforced to the maximum extent possible, and all other provisions contained in the Terms of Service
shall remain in full force and effect. Isupport365.blogspot.com's failure to enforce any provision of the Terms
of Service shall not be deemed a waiver of such provision nor of the right to enforce such provision.
NO OFFER
The Isupport365.blogspot.com Portal is available internationally and may contain references to Isupport365.blogspot.com
products, services, and programs that are not available in a viewer's country. These references do not
imply that Isupport365.blogspot.com intends to make such products, services, or programs available in such
country.
MODIFICATION
Isupport365.blogspot.com reserves the right to amend the Terms and Condition, and the Isupport365.blogspot.com Portal at
any time by (a) posting a revised version of the Terms and Conditions on the Isupport365.blogspot.com Portal
(http://www.Isupport365.blogspot.com.net/Isupport365.blogspot.comnet/us/terms.htm), or by (b) sending information
regarding any amendment to the Terms of Service to the email address you provide to Isupport365.blogspot.com in
connection with registration. You are responsible for regularly reviewing the Isupport365.blogspot.com website to
be notified of any amendments to the Terms and Conditions. Your use of the Isupport365.blogspot.com Portal, or
the Services after an amendment to the Terms and Conditions shall be deemed acceptance by you of the
amended Terms and Conditions.
LAW; FORUM
This Agreement and the rights and obligations of the parties under this Agreement and any disputes
arising out of or in connection with this Agreement shall be governed in all respects by the laws of the
Republic of India without regard to conflicts of laws principles that would require the application of
the laws of any other jurisdiction.
ARBITRATION
Any disputes, differences, or questions under this Agreement may be settled by arbitration in accordance
with the Arbitration and Conciliation Act, 1996 by a sole arbitrator. The arbitration shall take place
in New Delhi and shall be conducted in English.
If user has any questions about the privacy Policy at our Web site, user can e-mail user inquiries to
rajatjpatel@gmail.com
PRIVACY POLICY
This privacy policy discloses the practices for www.Isupport365.blogspot.com.net to protect privacy. From herein,
the "Service" is defined as the user support services owned and operated by Isupport365.blogspot.com Inc.
Submitting your information on our website constitutes acceptance of this Privacy Policy.
1) INFORMATION COLLECTION AND USE
Isupport365.blogspot.com is the sole owner of the information collected through the web site/phone/e-mail. We
will not sell, share, or rent this information to others in ways different from what is disclosed in
this policy. Isupport365.blogspot.com collects information from the users at several different points on our Web
site.
a) Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows
us to contact you. In order to use the Isupport365.blogspot.com Service user must first complete the registration
form. During registration user is required to give user contact information (such as First and Last
name, E-mail address, Postal address, Personal identifier etc.). Isupport365.blogspot.com will use your contact
details to contact you regarding the product and/or services you have requested. This includes
re-registration/renewal notifications, special offers, and surveys on improving our service.
b) Payment Information
If user register's to use the Service provided by Isupport365.blogspot.com, we will collect credit card
information, and other payment information necessary to complete a payment from user. Isupport365.blogspot.com
may use a third party to process and verify credit cards for billing purposes. This requires us to share
user name, credit card number, expiration date and billing address with the credit card processing
company. When processing a payment transaction, Isupport365.blogspot.com will also obtain information regarding
the amount of the payment and other transaction data. We may transfer or disclose this payment
information to a third party only to the extent necessary in order to complete the payment processing.
c) Computer System Information
i) Subscriber Computer - We may also ask for information related to your computer. This may include:
information about the date of purchase of your computer, type of computer, identification number of your
computer, make and model of your computer and/or any computer hardware, software or peripherals attached
to it, condition of the computer and the application if reporting a fault occurrence and during
diagnostics, system and registry data about software installations and hardware configurations, and
error tracking files. Generally, this information is required to provide personalized technical support
to you, and to help us update our support tools and enhance our supported products list.
ii) Remote Access - While requesting support you may request for the problem to be resolved by taking
control of your computer. Isupport365.blogspot.com uses qualified tools which allow user to grant control of user
computer to an Expert remotely over the Internet, so that the Expert can diagnose or correct problems.
Experts are not allowed to use the Remote Access software until and unless they have received adequate
training in its use, and user have consented to grant control. In addition, Experts will not use Remote
Access tools to obtain confidential or sensitive information stored on user computer or network,
deliberately destroy information on user computer or network, or cause user to experience system
problems.
iii) Diagnostic Tool - Some Isupport365.blogspot.com online diagnoses application may collect a wide variety of
useful information about the state of a computer system and the applications on it. This information is
packaged into a document containing all the essential details needed by Isupport365.blogspot.com and is sent
securely over the Internet to the Isupport365.blogspot.com server. Isupport365.blogspot.com analyzes this information to
help diagnose and solve end-user problems. Information collected by the Isupport365.blogspot.com application will
not contain any sensitive information such as Web sites visited, e-mail messages, e-mail addresses sent
to, passwords, profiles, etc.
Use of the Remote Access and Diagnoses applications is also subject to the terms of use in the
respective software license agreements.
d) Live Help Session Records
Isupport365.blogspot.com reserves the right to monitor on-line and off-line sessions between user and a Technical
Support Executive for quality control of the Service provided to the Customer by Technical Support
Executive. In addition, we may record on-line and off-line sessions conducted on the Web site for user
reference and to assist in resolution of disputes and/or potential complaints. The session records will
also be used to improve the Service, build a support knowledge base, and/or conduct internal market
research. Session record data will not be correlated with personally identifiable data about individual
customers.
e) Cookies
A cookie is a message given to a Web browser by a Web server. The browser stores the message in a text
file. The main purpose of cookies is to identify users and possibly prepare customized Web pages for
them. Usage of a cookie is in no way linked to any personally identifiable information while on our site
and cannot infringe the privacy of our customers.
f) Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad
demographic information for aggregate use. IP addresses are not linked to personally identifiable
information.
g) Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked
to any personal information that can identify any individual person.
h) Surveys & Contests
From time-to-time our site requests information from user via surveys or contests. Participation in
these surveys or contests is completely voluntary and user therefore has a choice whether or not to
disclose this information. Information requested may include contact information (such as name and
shipping address), and demographic information (such as zip code). Contact information will be used to
notify the winners and award prizes. Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
2) SECURITY
This Web site takes every precaution to protect information of users. When user submits sensitive
information via the Web site, user information is protected both on-line and off-line.
When our registration form asks User to enter sensitive information (such as credit card number), the
information is encrypted and is protected with the best of the encryption software. While on a secure
page, such as our registration form, the lock icon on the bottom of Web browsers such as Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when User is just 'surfing'.
While we use encryption to protect sensitive information online, we also do everything in our power to
protect user-information off-line. All of our users' information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need the information to perform a
specific job (for example, our billing clerk or a customer service representative) are granted access to
personally identifiable information. Our employees use password-protected screen-savers when they leave
their desk. When they return, they must re-enter their password to re-gain access to user information.
Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as
well as any time new policies are added, our employees are notified and/or reminded about the importance
we place on privacy, and what they can do to ensure our customers' information is protected. Finally,
the servers that we store personally identifiable information on are kept in a secure environment.
In situations that are required by law, we may disclose some information about our users to
law-enforcing officers.
3) SUPPLEMENTATION OF INFORMATION
In order for this Web site to properly fulfill its obligation to our customers, it is necessary for us
to supplement the information we receive with information from Third party sources.
For example, to determine our user's creditworthiness, we may use their name and other related
information to request a credit report. Once we determine user creditworthiness, this document is
destroyed.
a) Special Offers - We send all new members a welcoming e-mail to verify password and logon name.
Established members will occasionally receive information on products, services, special deals, and
newsletters.
b) Correction/Updating Personal Information - If User personally identifiable information changes (such
as user zip code), or if User no longer desire the Service, we will Endeavour to provide a way to
correct, update or remove User personal data provided to us. This can be done at the Profile page.
c) Notification of Changes - Isupport365.blogspot.com reserves the right to update this Privacy Policy at any
time by posting changes online without notice to you. The most current version of the Privacy Policy can
be reviewed by clicking on the "Privacy Policy" hypertext link located on our Web site
http://www.isupport365.blogspot.com. It is your responsibility to refer to this Privacy Policy before
submitting any information on the website. Submitting your information after such changes to the Privacy
Policy constitutes acceptance of those posted changes.
d) If at any point we decide to use personally identifiable information in a manner different from that
stated at the time it was collected, we will notify user via e-mail. We will use information in
accordance with the privacy policy under which the information was collected.
If user has any questions about the privacy Policy at our Web site, user can e-mail user inquiries to
rajatjpatel@gmail.com
